Kliovo Shop
Every Dispatched Order. Every Courier. One Dashboard.
Multi-courier order tracking software in Kliovo Shop bulk-tracks every dispatched order across all 7 Pakistani couriers, refreshing automatically every 2 hours — so you never open a courier portal again. A single aging kanban shows exactly where every order is right now.
How Order Tracking works
Order dispatched
CN number is stored on the order. Order enters the tracking pool automatically — no manual action required to start tracking.
Scheduled bulk tracking
Every 2 hours, the tracking engine polls all 7 courier APIs for updates on every dispatched order — no manual action required from your team.
Checkpoints updated
Each checkpoint (picked up, in transit, out for delivery, delivered, attempted) is stored with timestamp and location per order.
Aging kanban updates
Orders are bucketed by how long they have been dispatched: 0–1d, 1–2d, 3–4d, 5–6d, 7–8d, and 9+ days. Per-courier breakdown shown in the dashboard.
Everything included
From auto-polling to public tracking pages — all 7 couriers, no configuration required.
Live tracking from all 7 couriers
TCS, Leopards, Trax, BlueEx, PostEx, Swyft, and Sonic — all tracked from one screen. No portal logins, no manual refresh, no missed updates.
Auto-refresh every 2 hours
Scheduled bulk tracking runs automatically. No manual polling needed. Every dispatched order gets fresh status without any operator action.
Per-order checkpoint history
Each tracking event (picked up, in transit, out for delivery, attempted, delivered) stored with timestamp and location for the full shipment timeline.
6-bucket aging kanban per courier
Orders bucketed by dispatch age: 0–1d, 1–2d, 3–4d, 5–6d, 7–8d, 9+d. Per-courier breakdown in the Courier & Shipping dashboard tab.
Public tracking page
Branded, HMAC-secured public tracking URL per order. No customer login needed. Shows live checkpoints in a branded interface with your logo.
Customer WhatsApp notifications
Automation Flows trigger WhatsApp messages on key checkpoints — out for delivery, delivered, or attempted — with the public tracking link embedded.
Built for teams that...
The ops manager who lives in courier portals
The pain: I used to have 4 browser tabs open — TCS, Leopards, Trax, and BlueEx. Every morning I would manually check each one for stuck orders and expired delivery windows.
The fix: Kliovo's aging kanban replaced all 4. Any order in the 7–8d column gets my attention — everything else is moving. Morning review is 15 minutes now.
The CS team fielding 'where is my order' messages
The pain: Before Kliovo, CS agents would log into the courier portal for every tracking query. It took 8 minutes per message — most of that was just loading the portal.
The fix: Now they open the order in Kliovo, see the latest checkpoint, and reply in 10 seconds. Our 'where is my order' resolution time dropped from 8 minutes to under 1 minute.
The brand sending tracking updates to customers
The pain: Customers were calling every day asking about delivery. We had no proactive update system — just reactive CS calls that wasted everyone's time.
The fix: We set up an Automation Flow: when an order hits 'out for delivery', send a WhatsApp with the public tracking link. Customer calls dropped by 60% the first week.
The numbers
7
Pakistani couriers tracked from one screen
TCS, Leopards, Trax, BlueEx, PostEx, Swyft, Sonic — all in one aging kanban.
2h
Auto-refresh interval across all dispatched orders
No manual polling. No missed updates. Runs automatically around the clock.
0
Courier portal tabs needed during a morning ops review
Everything your ops team needs is in the aging kanban — filtered by courier.
Common use cases
Morning stuck-order review
Open the aging kanban. Filter by courier. Any stack in the 7–8d or 9+d column is an immediate action item. Export the list, contact the courier, or trigger a customer notification via automation — all from the same screen without opening a single courier portal.
Customer tracking page
Every dispatched order gets a HMAC-secured public tracking URL. Send it in your dispatch WhatsApp message using the tracking_link template variable. Customers see live checkpoints on a branded page — your logo, your colors — with no account login required.
Bulk re-track after courier downtime
If a courier portal was down overnight and some orders were not updated, use the bulk re-track action on the order list to force a fresh tracking pull for all selected orders at once — so your morning kanban is accurate before your ops review starts.
Frequently asked questions
How often does tracking refresh?
Every 2 hours automatically via scheduled bulk-tracking. You can also trigger a manual re-track on individual orders from the order detail page, or bulk re-track multiple orders using the order list action.
What tracking data do couriers actually provide?
It varies by courier — TCS provides the most detailed checkpoints including location and handler name. Swyft and Sonic provide fewer checkpoints but still show key statuses. All 7 provide the minimum: picked up, in transit, delivered or return initiated.
Can customers track their own orders without logging in?
Yes. The public tracking page is accessible via a signed URL sent in the dispatch notification. No customer account is needed — it shows live checkpoints in a branded interface with your logo and colors.
What is the aging kanban most useful for?
Identifying shipments that should have been delivered but have not been updated. An order in the 7–8d bucket for TCS with no delivery scan is a strong signal to contact TCS proactively — before your customer reaches out and the situation escalates.
Does tracking work for Daraz orders?
Daraz orders synced to Kliovo Shop go through the same courier booking and tracking flow as WooCommerce and Shopify orders. Once a CN is created, tracking works the same way across all platforms.
Can I filter the aging kanban by courier?
Yes. The Courier and Shipping dashboard tab shows aging tables split by courier — TCS column, Leopards column, and so on. You can see if one courier's 7–8d bucket is unusually full compared to others and make routing decisions accordingly.