Thanks for the quick...
YouI'd like to place an...
When does the promo...
Order #4521 delivered
BotCan I reschedule my...
SaraSarah Johnson
Online
Hi, I want to check on my order status. Order #1247
10:24 AM
Hi Sarah! Your order #1247 has been shipped. Tracking: track.kliovo.com/1247
10:25 AM · You
Thanks for the quick response! 🙌
10:26 AM
Trusted by growing businesses
Every conversation, every team member, one inbox
Stop juggling multiple phones. Your entire team sees and responds to WhatsApp messages from one shared inbox. Assign conversations, add internal notes, and never miss a customer message.
- Multiple agents on one WhatsApp number
- Auto-assign based on keywords or round-robin
- Internal notes visible only to your team
- See who's handling each conversation
Thanks for the quick...
YouI'd like to place an...
When does the promo...
Order #4521 delivered
BotCan I reschedule my...
SaraSarah Johnson
Online
Hi, I want to check on my order status. Order #1247
10:24 AM
Hi Sarah! Your order #1247 has been shipped. Tracking: track.kliovo.com/1247
10:25 AM · You
Thanks for the quick response! 🙌
10:26 AM
Reach thousands in one click
Send personalized WhatsApp campaigns to your entire contact base. Segment by tags, purchase history, or custom fields. Track delivery, read rates, and responses in real-time.
- Personalize with customer data fields
- Segment contacts by tags and behavior
- Track delivery and read rates live
- Schedule campaigns for optimal timing
New Broadcast Campaign
Step 2 of 3 — Compose message
AUDIENCE
TEMPLATE
Hi {{name}}
Our new collection just dropped! Use code WELCOME20 for 20% off your next order.
Shop now:
shop.example.com/new
SCHEDULE
Measure what matters
Track response times, message volumes, agent performance, and campaign metrics. Know exactly how your team is performing and where to improve.
- Agent performance leaderboards
- Response time and resolution metrics
- Campaign delivery and engagement stats
- Export reports and set SLA alerts
Messages today
1,247
+12%
Response time
2.4 min
-18%
Open rate
94.2%
+3%
Messages this week
Recent conversations
Thanks for the quick response!
I'd like to place an order for...
When does the promotion end?
Build chatbot flows visually — no code needed
Drag, drop, and connect. Create automated conversation paths for customer support, lead capture, order tracking, and more — all from a visual canvas.
Welcome Flow
When customer sends
"Hi {{name}}! Welcome to our store. How can I help you?"
Fetch order status from store
Send product carousel with images
Route to available agent
Visual Canvas
Drag-and-drop nodes, connect with lines
Test Before Launch
Simulate conversations live in the editor
Branching Logic
If/else conditions, menu buttons, routing
AI + Flows
Combine AI auto-replies with flow logic
Start with a template, publish in minutes
Pre-built flow templates for the most common use cases. Customize them to fit your business, then go live.
Welcome & Greeting
Greet new customers, collect their name, and route them to the right department.
Lead Qualification
Ask qualifying questions, score leads, and route hot leads to sales agents.
Order Tracking
Let customers check order status by entering their order number — no agent needed.
FAQ Auto-Reply
Answer 80% of common questions automatically using keyword matching and AI.
Appointment Booking
Let customers pick a date and time, confirm via WhatsApp, and send reminders.
Cart Recovery
Send abandoned cart reminders with product images and a direct checkout link.
CSAT Survey
Collect satisfaction ratings after support conversations, with follow-up for low scores.
After Hours Reply
Automatically respond outside business hours and collect messages for next day.
Everything your team needs to handle WhatsApp
From shared inbox to AI-powered automation — Kliovo Chat has it all.
Shared team inbox
Multiple team members respond from one WhatsApp number simultaneously. Assign conversations, see who's handling what, set auto-assignment rules. No more double replies.
Approved message templates
Create, submit, and manage WhatsApp message templates. We handle the Meta approval process. Use templates for order updates, appointment reminders, promotions, and more.
Broadcast campaigns
Send personalized WhatsApp campaigns to thousands of contacts at once. Segment by tags, purchase history, or custom fields. Track delivery, read rates, and responses in real-time.
No-code chatbot builder
Build automated conversation flows with a visual drag-and-drop editor. Create welcome messages, FAQ bots, lead capture forms, and menu-driven interactions — without writing code.
AI-powered auto-replies
Train AI on your business documents, FAQs, and product catalog. It handles customer queries 24/7 with accurate, contextual responses. Escalates to humans when needed.
Contact management & CRM
Full contact profiles with tags, custom fields, conversation history, and notes. Segment contacts for targeted campaigns. Import/export contacts in bulk. Sync with external CRMs.
Multi-agent routing
Automatically route conversations to the right team or agent based on keywords, contact tags, business hours, or custom rules. Round-robin assignment for even workload distribution.
Business hours & auto-away
Set working hours per team or agent. Auto-send away messages when closed. Queue conversations for morning handoff. Customers always get a response, even at 3 AM.
API & webhook integrations
Connect Kliovo to your CRM, helpdesk, ecommerce platform, or any tool via REST API and webhooks. Trigger WhatsApp messages from external events. Zapier and Make compatible.
Analytics & reporting
Track response times, message volumes, agent performance, broadcast delivery rates, and conversation resolution metrics. Export reports. Set up alerts for SLA breaches.
Click-to-WhatsApp Ads
Connect your Meta and Google ad campaigns directly to WhatsApp conversations. Capture leads instantly when they click your ads, with automatic routing to your sales team.
Multi-number management
Manage multiple WhatsApp Business numbers from one Kliovo account. Perfect for businesses with different brands, departments, or regional numbers.
Official WhatsApp Business API
Kliovo runs on the Meta-approved WhatsApp Business API. Verified business profile, green checkmark eligibility, no risk of number bans, and enterprise-grade reliability.
Zapier & Make integrations
Connect Kliovo to 5,000+ apps through Zapier and Make. Trigger WhatsApp messages from form submissions, CRM updates, payment events, or any external workflow. Set up public webhook endpoints for custom integrations.
Contact enrichment & smart segments
Auto-enrich contacts with profile data, purchase history, and interaction scores. Build dynamic segments with a visual query builder — filter by tags, last message date, total spend, or any custom field. Segments update in real-time for targeted campaigns.
Drip sequence campaigns
Build multi-step WhatsApp sequences that send messages over days or weeks. Onboard new customers, nurture leads, run re-engagement flows. Set delays, conditions, and exit triggers. Enroll contacts automatically based on tags or events.
CSAT & feedback surveys
Send automated satisfaction surveys after conversations, orders, or appointments. Collect star ratings and text feedback directly in WhatsApp. Track CSAT scores per agent, team, or time period. Trigger follow-ups for low scores automatically.
AI Knowledge Base
Upload PDFs, docs, website pages, and product catalogs to train your AI assistant. Uses RAG (Retrieval-Augmented Generation) to give accurate, sourced answers from your business knowledge. Customers get instant, reliable responses 24/7 — no hallucinations.
Works for any business
If your customers are on WhatsApp, Kliovo Chat works for you.
Ecommerce stores
Order confirmations, shipping updates, return requests, promotional campaigns — all handled on WhatsApp without manual effort.
Restaurants & food
Reservations, menu sharing, delivery updates, feedback collection, and loyalty campaigns — in one thread per customer.
Healthcare & clinics
Appointment booking and reminders, lab result notifications, follow-up messages, and prescription renewals — automated.
Education & training
Student enrollment, class schedules, fee reminders, exam notifications, and parent communication — all via WhatsApp.
Real estate
Property inquiries, viewing schedules, document sharing, and follow-up sequences — capture and nurture leads on WhatsApp.
Professional services
Client communication, appointment scheduling, invoice reminders, and project updates — keep clients informed effortlessly.