Security & Compliance

Enterprise-Grade Security

Your data protection is our top priority. Kliovo is built with security at every layer to give you and your customers peace of mind.

Official WhatsApp Business API

Kliovo is built on the official Meta-approved WhatsApp Business API, ensuring secure and reliable message delivery.

  • Official WhatsApp Business API partner
  • WhatsApp transport security and Meta-managed delivery infrastructure
  • Verified business profiles for trust and credibility
  • Full compliance with WhatsApp Business policies

Data Protection

Your data is protected with industry-standard encryption and security practices at every layer.

  • GDPR compliant data handling
  • Encryption controls for sensitive data where implemented
  • TLS-secured browser and API access
  • Documented privacy request handling
  • Ongoing security review and hardening

Infrastructure

Kliovo runs on enterprise-grade cloud infrastructure designed for reliability and performance.

  • Cloud-hosted on enterprise infrastructure
  • Designed for high availability
  • Backup controls and recovery procedures
  • Production and staging separation
  • Operational monitoring and alerting

Access Control

Fine-grained access controls ensure that only authorized users can access your data and settings.

  • Role-based access control (RBAC)
  • Administrative access safeguards
  • Tenant isolation
  • Administrative audit logs and selected workflow logging

Compliance

Kliovo meets and exceeds regulatory requirements across industries and regions.

  • GDPR compliant across all operations
  • Configurable controls for regulated workflows
  • SOC 2 Type II (in progress)
  • Data processing agreements available on request
  • Shopify privacy webhook handling for supported workflows

Shopify review support

Kliovo Connect verifies Shopify OAuth callbacks and webhooks before forwarding events to Kliovo Shop. Kliovo Shop uses tenant isolation, role-based access controls, encrypted sensitive-data fields where implemented, protected-data logging for privacy workflows, encrypted backups, and documented privacy webhook handling for Shopify data request, customer redact, and shop redact events.

Have security questions?

Our team is happy to discuss your security requirements and compliance needs.