Kliovo Shop Features

Every feature, built-in.No asterisk. No roadmap.

13 features shipping in every plan. Built for Pakistani e-commerce — and the global brands that run on COD.

500+ brands2M+ messages/moMeta Tech ProviderAll live
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All features13 total · all live

COD Confirmation

WhatsApp confirmation within 60 seconds of every COD order. Customer taps Confirm or Cancel. RTO drops from 30% to single digits.

60s · 60% RTO reduction

Cart Recovery

WhatsApp follow-up on abandoned carts. 35–40% recovery rate. 98% open rate vs. 20% for email.

35–40% recovery

7 Courier Integration

TCS · Leopards · Trax · BlueEx · PostEx · Swyft · Sonic. Book, track, cancel, and print CN — all from one screen.

7 PK couriers

Smart Courier Routing

4-layer routing by city, weight, payment method, and order value. Every order matched to the right courier automatically.

4-layer logic

CN Label Printing

Branded labels with your logo, courier logo, QR + barcodes. 3 copies per A4. All 7 couriers. One-click PDF — no browser dialog.

All 7 couriers

Barcode Scanning Center

4 modes: Pack · Unpack · Dispatch · Receive Returns. USB scanner, Bluetooth, or phone camera. Audible feedback. Full audit log.

4 scan modes

Anomaly Detection

7 fraud checks on every order: invalid phone, COD=0, high-value unconfirmed (>Rs 15,000), stale orders, dispatched without CN, and more.

7 auto-checks

Automation Flows

8 trigger events · 20+ conditions · 3 action types. Multi-step sequences with delays, time-of-day scheduling, and auto-cancel on return.

8 trigger events

Reports & Analytics

16 report types: 8 live (order, city, courier, agent) + 8 advanced (COD reconciliation, customer inactivity, exception, aging).

16 reports

Chat↔Shop Fusion

ovo AI in Chat accesses Shop in real-time. Customer asks 'kahan hai mera order?' → AI pulls TCS tracking in 0.8s, replies in Roman Urdu.

8 AI actions

Order Tracking

Live courier tracking across all 7 PK couriers. Aging kanban by 6 time buckets. Bulk-track every dispatched order automatically.

Real-time · 7 couriers

Returns Management

Reverse booking, barcode-receive returns, customer blacklisting, and RTO analytics by courier and city.

40% RTO reduction

Customer Intelligence

LTV, success rate, order history, inactive segmentation (30/60/90/180d), blacklist with reason. Customer popover on every order.

Full LTV tracking
All built. All shipping.

Stop running opsin spreadsheets.

Every feature you see above ships in your first plan. No upgrade walls. No add-on pricing. One screen — built for the way Pakistani e-commerce actually works.

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No credit card·Setup in 30 minutes·PK + global support