Every order confirmed.Every fake one caught.
One screen for orders, couriers, WhatsApp, and the AI watching it all. Built for the brands shipping in COD-heavy markets — and the ones running global ops at scale.
What is Kliovo Shop?
Kliovo Shop is an order management system for Pakistani e-commerce. It confirms every cash-on-delivery order on WhatsApp within 60 seconds, books parcels across seven couriers — TCS, Leopards, Trax, BlueEx, PostEx, Swyft, and Sonic — catches fake orders before they ship, and reconciles courier payments against orders. Pricing is available in PKR and USD, and it runs stores from their first orders to 10,000+ a month.
Run it yourself (Self-Serve), have the Kliovo team configure everything for you (Done-For-You), or have Kliovo's own agents run your WhatsApp order operation end to end (Fully Managed).
Built for what breaksthe rest of the stack.
We've been solving both since 2018.
One brain.Every step.
From cart to delivered to repeat-buyer. Eight steps. One system. Zero spreadsheets.
WooCommerce, Shopify, Daraz, manual, API, OLX, marketplaces, POS, social — all roads enter here. One unified order.
WooCommerce, Shopify, Daraz, manual, API, OLX, marketplaces, POS, social — all roads enter here. One unified order.
Confirmed in 60 seconds.Not 6 hours.
Official WhatsApp Business platform, Meta-verified. The customer taps a button. The order confirms. Your CSR team doesn't pick up the phone.
online · Meta verified
Your AI doesn't sleep.Fake orders don't make it through.
Every order goes through 5 forensic checks in 0.4 seconds. Phone history. Address. Order velocity. COD risk. Past behaviour. The order either clears — or it doesn't ship.
“Fake orders ka khel khatam.”
What every PK D2C founder wishes for
Every courier.One screen.
7 Pakistani carriers built in. 40+ global carriers connected. Smart routing picks the right one for every order — by city, weight, payment method, and value. You don't lift a finger.
Scan. Pack. Dispatch.No keyboard. No mistakes.
One barcode in. One status out. The scanner stays focused, beeps on every hit, and updates inventory + courier sheets in the background. Your warehouse runs on muscle memory.
A 467-order day, packed and dispatched without anyone touching a keyboard.
30% RTO. Downto single digits.
Return-to-origin is the biggest profit leak in COD-heavy markets. We engineer it out — across phone screening, address validation, undelivered history, and high-value flags. The number stops being a number and starts being a margin.
“30% to 4.8%. The same WooCommerce, the same couriers, the same customers. Just a smarter intake.”
Six months on Kliovo Shop
Where every order is.Right now.
Aging buckets across every status. Live courier checkpoints across every shipment. No spreadsheet. No “20-second courier dashboard switch.” One screen, real-time.
You used to switch between 4 courier dashboards. Now you don't open any.
Your top 5% spend60% of your revenue.
Talk to them like it. LTV-based segmentation, repeat-buyer alerts, and win-back broadcasts for the customers worth winning back. Your real revenue isn't your next ad spend — it's the customer you already converted.
- #1JWJames W.NewManchester · 2 ordersLTV£89
- #2SASana A.NewFaisalabad · 4 ordersLTVRs 18,750
- #3AMAyesha M.VIPKarachi · 24 ordersLTVRs 184,500
- #4RKRohan K.NewLahore · 3 ordersLTVRs 12,800
- #5HJHira J.RepeatIslamabad · 11 ordersLTVRs 58,900
- #6THTariq H.VIPDubai · 18 ordersLTVRs 96,200
- #7BSBilal S.RepeatLahore · 9 ordersLTVRs 41,200
- #8FQFaisal Q.RepeatMultan · 14 ordersLTVRs 72,400
Auto-segment LTV > Rs 50k. WhatsApp broadcast with early access link 24h before public drop.
No order in 60 days but historical LTV > Rs 25k. Triggered re-engagement broadcast with personalized incentive.
Tagged automatically based on category history. Suggested products in the post-purchase WhatsApp confirmation.
“Stop buying customers you’ve already paid for. Talk to them on WhatsApp instead.”
Customer asks. ovo answers.In 0.8 seconds.
Your WhatsApp inbox can place orders, cancel orders, search products, confirm COD, track shipments. ovo AI does it. The customer never realizes they didn't talk to a human — except they got their answer in less than a second.
online · ovo AI active
English bolo, Roman Urdu likho, Urdu mein bhejo.ovo har language mein answer karta hai — apke customer ki language mein.
Plus everything you'd expect.And a lot you wouldn't.
The features above are the ones we love to demo. These are the ones you'll quietly use every day. Each one is fully built, no roadmap, no asterisk.
Run it yourself.Or have us run it for you.
Three ways to get value out of Kliovo Shop. Pick the one that matches your team — and switch later if it changes. No other platform in Pakistan offers all three.
Set up your own stores, couriers, and automation flows. Full platform access. Onboarding docs + email support.
- Full platform · all 38+ features
- 7 PK couriers built-in
- WooCommerce + Shopify + Daraz sync
- ovo Shield + Loyalty Engine
- Email support, response < 24h
Our team configures your couriers, automation flows, CN templates, WhatsApp templates, and ovo AI tone. You're live in 7 days, not 7 weeks.
- Everything in Self-Serve
- Onboarding kickoff call (90 min)
- All courier accounts wired
- Automation flows tuned to your industry
- Slack/WhatsApp support, response < 4h
Our agents run your daily operations on WhatsApp. Confirm orders. Book couriers. Handle returns. Monitor AI alerts. You watch the dashboard. We do the work.
- Everything in Done-For-You
- Dedicated CSR agent(s) on your inbox
- Daily ops: confirm + book + handle returns
- Weekly performance review call
- Direct line to ops manager, response < 1h
Self-Serve doesn't lock you in. Switch to Done-For-You or Fully Managed any month.
Eight years of building this.Now standardised for Pakistan.
- Built on the Meta-approved WhatsApp Business API.
- USA, UK, Gulf clients since day one — Pakistan launched on the same stack.
- 7 Pakistani couriers wired natively. 40+ international carriers supported.
Frequently asked questions
What is Kliovo Shop?
Kliovo Shop is an order management system for Pakistani e-commerce. It confirms cash-on-delivery orders on WhatsApp within 60 seconds, books parcels across 7 Pakistani couriers, catches fake orders before dispatch, and reconciles courier payments — from your first orders to 10,000+ a month.
Which couriers does Kliovo Shop support?
Kliovo Shop integrates with seven Pakistani couriers: TCS, Leopards, Trax, BlueEx, PostEx, Swyft, and Sonic. Booking, CN label printing, tracking, and cancellation all run through each courier's official API, using your own courier accounts and your own negotiated rates.
How does WhatsApp COD confirmation work?
The moment an order is placed, Kliovo Shop sends the customer a WhatsApp message on the official WhatsApp Business platform. The customer taps Confirm or Cancel, and only confirmed orders go to the courier — which is how stores cut return-to-origin losses before a single parcel ships.
Does Kliovo Shop work with Shopify and WooCommerce?
Yes — both. The sync is bidirectional: orders flow into Kliovo Shop automatically the moment they're placed, and fulfilment and status updates flow back to your store. No manual imports.
How much does Kliovo Shop cost in Pakistan?
Kliovo Shop pricing starts at Rs 4,000 per month in PKR, or $49 per month in USD, with a 14-day free trial. Full tier details are on the pricing page.
Do I need a technical team to run Kliovo Shop?
No. There are three ways to run it: Self-Serve (you set it up yourself — no code involved), Done-For-You (the Kliovo team configures your flows, couriers, and templates), or Fully Managed (Kliovo's own CSR agents run your WhatsApp order operation end to end).
Stop running opsin spreadsheets.
One screen. Every order. Every courier. Every customer. Built for the brands shipping in COD-heavy markets and the ones running global ops at scale — since 2018.