Trusted by growing businesses
The ecommerce problem
Turn WhatsApp into your sales engine
Every step of the customer journey, automated.
Abandoned cart recovery
Automatically send personalized WhatsApp messages when customers leave items in their cart. Include product images, direct checkout links, and discount codes. Recover 20-30% of abandoned orders.
COD order confirmation
Auto-confirm cash-on-delivery orders before dispatch. Customers reply YES to confirm or NO to cancel. Retry logic for non-responders. Cut failed deliveries by 60%.
Order tracking & shipping updates
Send automatic WhatsApp notifications at every stage: order confirmed, dispatched, out for delivery, delivered. Include tracking links. Zero 'where is my order?' messages.
Return & exchange automation
Customers initiate returns via WhatsApp. Automated flow collects reason, photos, and preferred resolution. Creates return ticket and sends shipping label.
Automated order confirmation calls
Robotic voice calls for instant order confirmation. Get 1000+ orders confirmed in minutes. Fallback to WhatsApp if call unanswered.
Post-delivery review collection
Automatically request product reviews 3 days after delivery via WhatsApp. Include direct review links. 3x more reviews compared to email requests.
Multi-courier shipment management
Connect with 35+ courier companies. Auto-generate CNs, print invoices and shipping labels. Track shipments from one dashboard with real-time status updates.
Courier payment reconciliation
Automatically verify payments from courier partners. Ensure every COD payment is accounted for. Daily reconciliation reports and discrepancy alerts.
Multi-store management
Connect Shopify, WooCommerce, and other platforms. Manage orders from all stores in one dashboard. Automatic order sync and inventory updates.
Product & sales analytics
Track product performance, daily profit, best-performing cities, courier performance, and delivery durations. Visual dashboards with exportable reports.
WhatsApp promotional broadcasts
Send sale announcements, new arrivals, and personalized discount codes to your entire customer base. Segment by purchase history, location, or order value.
Delivery failure recovery
When delivery attempts fail (customer unavailable, wrong address), automatically send WhatsApp messages to reschedule. Reduce return-to-origin rates by 40%.
See every order at a glance
Your entire order pipeline — from processing to delivered — visible in one dashboard. Track today's orders, pending actions, and delivery stats in real-time.
- Visual order pipeline with live status counts
- Today's orders vs yesterday comparison
- Quick actions: create orders, connect store, pack orders
- Recent orders with customer names and amounts
467 orders. Zero chaos.
Every order searchable, filterable, and actionable. See customer details, amounts, courier info, and WhatsApp confirmation status — all from one table.
- Filter by status: Processing, Confirmed, Dispatched, Delivered
- Bulk actions for packing, dispatching, and courier booking
- Import orders via CSV or sync from your store
- Track courier assignments and tracking numbers
Know every customer by name
435 customers with full profiles — phone numbers, cities, order history, and total spend. All synced from your store and enriched from WhatsApp conversations.
- Contact cards with phone, city, and order count
- Search and filter by name, phone, or email
- Blacklist management for fraud prevention
- Auto-sync from Shopify and WooCommerce
Every order stage, one WhatsApp message
From the moment a customer places an order to post-delivery review — Kliovo Shop sends the right message at the right time.
New Order
Auto-detect and confirm via WhatsApp
COD Confirmation
Confirm before dispatch, retry if no reply
Dispatched
Send tracking link and ETA
Out for Delivery
Alert customer, ensure availability
Delivery Failed
Auto-contact to reschedule
Delivered
Confirm and request review
Connects with your store
Kliovo Shop integrates directly with Shopify and WooCommerce. More platforms coming soon.