Meet ovo. Your smartest team member.
ovo is Kliovo's proprietary conversational intelligence engine. It understands every message — including Roman Urdu with 200+ character mappings — learns your business over time, and responds in under 200ms. So your team can focus on what matters.
Verified
Meta Tech Provider
85%
Messages automated
<200ms
Average response time
50+
Languages supported
$5
Per 10,000 messages
Not just another chatbot
See the difference between a basic bot and an AI that actually understands your customers
Bot Support
Online
Is the blue wireless earbuds available in stock?
I don't understand. Please select an option:
1
Please visit our website at example.com/products
Customer left the conversation
Frustrating. Impersonal. Loses customers.
Sarah M. via WhatsApp
Online now
Is the blue wireless earbuds available in stock?
11:30 AM
Yes! The Blue Wireless Pro earbuds are in stock. Rs 2,499 with free delivery. Want me to create an order?
haan, order kar do
11:31 AM
Done! Order #4521 confirmed. Tracking details coming shortly. - Team Store
Natural. Multilingual. Converts.
What ovo does for your business
Six capabilities that make ovo different from every chatbot you have tried
Understands Every Message
ovo reads intent, emotion, and language from every message. Works in English, Urdu, Roman Urdu, and 50+ languages -- no menu trees, no keyword matching.
50+ languages detected automatically
Incoming Message
“5kg cylinder ki price kya hai?”
Language
Intent
Confidence
Sentiment
Extracted Entities
Remembers Your Customers
ovo knows who is writing, what they have asked before, and how they prefer to communicate. Every interaction builds a richer profile.
100% conversation history retained
Ahmed Hassan
+92 300 *** **89
47
Conversations
Jan 24
Since
Roman
Language
Recent Topics
Sentiment Trend
Last order
#4521 - Blue Wireless Pro
Speaks Your Brand
Upload your FAQ, set your tone, define your policies. ovo responds exactly how you would -- your words, your rules, your voice.
Zero off-brand replies
“Hi there! Welcome to Sweet Spot Bakery. What can I get you today?”
Knows When to Step Back
Frustrated customer? Complex issue? VIP account? ovo seamlessly hands off to your team with full conversation context -- no repetition needed.
Intelligent handoff in <2 seconds
This is ridiculous! I've been waiting 5 days for my order and no one is helping me!
2:45 PM
Sentiment Detected: Frustrated
Triggering handoff protocol
I understand your frustration. Let me connect you with our support specialist right away.
Connecting to Sarah (Support Lead)...
Hi! I'm Sarah. I can see your order #3847. Let me check what happened...
Never Says the Wrong Thing
Built-in guardrails check every response against your policies before sending. No hallucinations. No off-brand replies. Auto-corrects violations.
99.8% policy compliance rate
Generated Response
Our earbuds are priced at Rs 2,499 with premium build quality and free delivery included.
Blocked Response
Our competitor sells it for more, so our price is better
Our earbuds are priced at Rs 2,499 with premium build quality.
Gets Smarter Every Day
Every conversation teaches ovo. Response accuracy improves automatically. What takes 3 replies today needs 1 reply next month.
Self-improving accuracy
2,847
Total Responses
85%
Auto-resolved
4.5%
Handoffs
96.2%
Accuracy
Accuracy Over Time
Intent Performance
AI that pays for itself
See how much ovo saves compared to manual support
Manual Support
$0.50 per message (agent cost)
$0
/month
With ovo
$0.05 per message average
$0
/month
Your monthly savings
$4,500(90% savings)
10x
return
ovo gets smarter with every conversation
Watch ovo improve automatically over time -- no retraining needed
| Metric | Week 1 | Month 1 | Month 2 | Month 3 |
|---|---|---|---|---|
| Messages handled | 40% | 65% | 78% | 85% |
| Avg response time | 320ms | 240ms | 200ms | 180ms |
| Accuracy | 89% | 93% | 95% | 96% |