Cookie Policy
Last updated: April 23, 2026
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website operators. Similar technologies such as local storage and session storage serve comparable purposes and are covered by this policy.
This Cookie Policy applies to kliovo.com and Kliovo-operated application subdomains and services, including connect.kliovo.com, shop.kliovo.com, and chat.kliovo.com, to the extent those services use cookies or similar technologies.
2. How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function and cannot be disabled. They include authentication, OAuth installation flow support, session, CSRF, security, and preference cookies or equivalent storage used to keep users signed in, complete Shopify OAuth and related integration flows, and protect access to Kliovo services.
Analytics Cookies
We use Google Analytics with anonymized IP addresses to understand how visitors interact with our website. This helps us measure page views, feature usage, and overall site performance so we can improve the user experience.
Marketing Cookies
We do not currently use marketing or advertising cookies on our website.
3. Specific Cookies We Use
The following table lists the cookies used on our website:
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| kliovo_session | Authentication session | Session | Essential |
| kliovo_prefs | User preferences | 1 year | Essential |
| _ga | Google Analytics visitor ID | 2 years | Analytics |
| _gid | Google Analytics session ID | 24 hours | Analytics |
4. Third-Party Cookies
Our analytics providers (such as Google Analytics) may set their own cookies when you visit our website. These cookies are governed by the respective third party's privacy policy, and we do not have direct control over them. We recommend reviewing the privacy policies of these providers for more information about how they use cookies.
5. Managing Cookies
You can manage or disable cookies through your browser settings. Below are instructions for common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data.
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.
- Safari: Preferences > Privacy > Manage Website Data.
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.
Please note that disabling essential cookies may affect the functionality of our website and prevent you from using certain features.
Where legally required, Kliovo will request consent before setting non-essential analytics cookies. Essential cookies and equivalent storage needed for security, authentication, and service operation cannot be disabled through Kliovo because they are required to provide the Service.
6. Do Not Track
We respect Do Not Track (DNT) browser signals. When we detect a DNT signal from your browser, we disable non-essential analytics cookies and limit data collection to what is strictly necessary for the operation of our website.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
8. Contact
For questions about this Cookie Policy, please contact us at [email protected].