GPS tracking. Live ETAs. Zero customer calls.
Manage your own delivery fleet. Assign riders, track GPS live, and send automatic WhatsApp updates at every milestone — so customers never have to call and ask.
Complete delivery command center
GPS Rider Tracking
See every rider's live location on a map and know exactly where each order is at any moment. Dispatchers no longer need to call riders to get status updates — everything is visible in real time from a single screen.
Auto WhatsApp ETAs
When a rider is assigned, the customer receives an automatic WhatsApp: 'Your order is on the way — ETA 25 min.' No manual messaging is needed from your team, and customers feel informed without having to call. This alone eliminates the majority of inbound 'where is my order?' queries.
Order Assignment
The dispatch screen shows all pending delivery orders in one view, making it easy to assign each to an available rider in a single tap. The rider immediately receives a notification on their app with the customer address and navigation link ready to go.
Rider Mobile App
A simple Android app for riders that shows their current assignment, the customer's address, and a navigation link. No training is needed — riders are operational from the moment they install the app. The interface is designed to work in one hand while on the move.
Delivery Timer
Every delivery is timed automatically from order confirmation to doorstep arrival. Late deliveries are flagged on the dashboard so managers can investigate. Average delivery times are tracked weekly so you can spot and fix operational bottlenecks.
Customer Status Updates
Automatic WhatsApp messages fire at every delivery milestone: Order confirmed, Rider assigned, Out for delivery, and Delivered. Customers feel looked after at every step without any manual work from your team. It's the kind of experience that builds repeat business.
Delivery Analytics
Average delivery time, on-time rate, per-rider performance, and peak delivery zones are all tracked automatically. Weekly summaries help you identify which riders are performing and which routes are causing delays so you can make targeted improvements.
Zone Management
Define delivery zones with minimum order values and delivery charges that are automatically enforced at checkout. Customers outside your zone see a clear message rather than placing an order you cannot fulfill. Zones can be adjusted instantly as your coverage expands.
Works best with
These features are commonly used alongside Delivery Management.
Orders placed via WhatsApp flow straight into the delivery dispatch queue. No copy-paste, no manual handoff — the rider gets assigned automatically.
Your web ordering portal and WhatsApp channel feed into the same dispatch screen, giving you one unified view of all pending deliveries across every channel.
When a delivery order is confirmed, it appears on the KDS with a delivery tag so kitchen staff know to prioritize packaging. Rider pickup time is visible on the screen.
Explore Solutions
See how Delivery Management fits into a complete restaurant setup.
Cloud kitchens live and die by delivery speed. GPS tracking, zone management, and automatic WhatsApp ETAs give you the operational control to scale delivery volume without scaling headcount.
Quick service restaurants handling high order volumes need dispatch that keeps up. Real-time rider tracking and one-tap assignment lets a single dispatcher manage a full fleet at peak hours.
Common questions
Control your own delivery fleet
GPS tracking, rider app, and WhatsApp ETAs — live in one day.