Official API
Official WhatsApp Business API for emerging markets.
Move beyond a single WhatsApp app and give your team the official API foundation needed for scale.
Official API setup
Identity, number, templates
Operations stream
Livetemplate.createdrevieworder_update_ur
message.deliveredokPK +92 customer
reply.window.openedactive23h 42m remaining
broadcast.replyroutedroute to Sales
Service window
23:42
Reply window tracked before template fallback.
Broadcast reply
Sales
Campaign responses route to owners.
API rollout
Launch the official API as an operating system, not only a connection.
Kliovo wraps WhatsApp Business API setup with inbox ownership, templates, automation, and reporting so the channel can scale beyond one phone.
Set up the API
Connect your approved WhatsApp Business identity and messaging number.
Add inbox and templates
Create team queues, approved templates, and reply rules.
Scale messaging
Use broadcasts, automations, and reports without losing conversation control.
Product detail
Verification, numbers, templates, and reply windows stay visible.
The API page is designed around the setup and operating details that normally live in separate vendor dashboards, spreadsheets, and support tickets.
Business verification
Track the readiness of Meta business identity, display name, and account handoff.
Number setup
Connect the number that will carry support, reminders, campaigns, and transactional updates.
Template operations
Organize approved templates by use case so teams know what can be sent outside the reply window.
Service windows
Show when a human reply is still available and when a template is needed.
Webhook handoff
Replies, broadcasts, and delivery events
{
"event": "broadcast.reply",
"template": "eid_offer_v2",
"route": "sales_queue",
"window": "open"
}API events are useful only when they land somewhere operational. Kliovo routes them into inbox queues, campaigns, and automations.
API vs App
WhatsApp Business App and WhatsApp Business API are not the same product.
The free Business App works for one device. The API is designed for teams, automation, and scale.
| Feature | WhatsApp Business App | WhatsApp Business API |
|---|---|---|
| Agents who can reply | 1 | Unlimited |
| Automated messages | No | Yes |
| Broadcast campaigns | Limited (256 contacts) | Unlimited (segmented) |
| Official badge (green tick) | No | Yes (verified) |
| Third-party integrations | No | Yes (CRM, couriers, etc.) |
| Template messages | No | Yes (pre-approved) |
| Analytics and reporting | No | Yes |
Pakistan market
Getting the WhatsApp Business API in Pakistan used to mean waiting 6-8 weeks. Kliovo removes the friction.
Meta Business Verification
We guide you through the identity verification process and fix common rejection reasons before they become delays.
Number porting
Already have a business number? We handle migration without losing your message history or active contacts.
Template pre-approval
We write, submit, and manage your first 5 approved templates — COD confirmation, reminders, broadcasts — so you are ready to send on day one.
2-5 days
Average setup time
100%
Meta-verified accounts
5 templates
Included in onboarding
PKR pricing
Available for Pakistan
WhatsApp API cost pakistan
What does WhatsApp Business API actually cost in Pakistan?
The API itself has a per-conversation fee from Meta. Kliovo's platform fee is separate. Here is how it breaks down.
Meta conversation charges
Per-conversation pricing from Meta (approximately $0.005-0.02 per conversation depending on type). Business-initiated and user-initiated conversations are priced differently.
Kliovo platform fee
Monthly subscription covers the inbox, AI, automation, analytics, and support. PKR pricing is available for Pakistan-based businesses.
Total effective cost
For 1,000 conversations per month, total cost is typically Rs. 5,000-15,000 — less than half a CSR agent's monthly salary.
Operations layer
Control broadcasts, replies, and automation from the same API foundation.
The WhatsApp API becomes safer when campaign sends, customer replies, and support handoffs are governed by the same routing model.
Template sends
Use approved messages for reminders, updates, and segmented campaigns.
Automation triggers
Start workflows from inbound messages, button replies, and campaign responses.
Reply routing
Route customer responses back to sales, support, or operations queues.
Feedback loop
See delivery, read, and reply patterns where available, then adjust templates.
Use cases
Use the API where volume, compliance, and team ownership matter.
The API should support daily operations, not just one-off broadcast sends.
High-volume support
Handle more customer conversations without one phone becoming the bottleneck.
Transactional updates
Send order, booking, reminder, and status updates from approved templates.
Campaign replies
Route replies from broadcasts back to the same team inbox.
Connect the API to your full communication stack
Related features
Build the API into inboxes, broadcasts, and automations.
These features turn the official WhatsApp API connection into a working customer communication stack.
Shared Inbox
Give support, sales, and operations one place to assign, reply, tag, and close conversations across messaging channels.
Broadcasts
Send template-led campaigns to the right audience, then route replies back into the same shared inbox.
Automation
Automate replies, routing, reminders, lead capture, and follow-ups while keeping humans in control of complex conversations.
Common questions
WhatsApp Business API in Pakistan — answered.
Questions from Pakistani business owners getting started with the official WhatsApp API.
Is WhatsApp Business API legal to use in Pakistan?
Yes. The WhatsApp Business API is a Meta-approved product and is fully legal to use in Pakistan. Kliovo is a Meta Business Solution Partner, which means all accounts we provision are officially recognized by Meta.
What is the difference between WhatsApp API and WhatsApp Business API?
They refer to the same product. The official name is WhatsApp Business API, but it is commonly shortened to WhatsApp API. It is distinct from the free WhatsApp Business App — the API is the enterprise-grade, cloud-hosted version designed for teams and automation.
Do I need a Facebook Business Manager account to get WhatsApp API?
Yes. Meta requires a verified Facebook Business Manager account to provision a WhatsApp Business API number. Kliovo guides you through Business Manager setup, identity verification, and number registration as part of the onboarding process.
Can I keep my existing WhatsApp number when switching to the API?
Yes, in most cases. Kliovo handles number porting from the WhatsApp Business App to the API. The process requires the number to be temporarily disconnected from the app, but your contacts and history remain intact.
How long does WhatsApp API approval take in Pakistan?
With Kliovo's guided onboarding, most accounts go live in 2 to 5 business days. Businesses that attempt the process independently often wait 6 to 8 weeks due to verification rejections and template disapprovals that Kliovo pre-empts.
Can I send bulk messages with WhatsApp Business API?
Yes. The WhatsApp Business API supports broadcast campaigns to your opted-in contacts using Meta-approved message templates. Kliovo's broadcast feature lets you segment recipients, schedule sends, and track delivery and read rates — all within Meta's messaging policies.
Questions teams ask before moving chat into Kliovo
Is this the official WhatsApp Business API?
Kliovo Chat is designed around official WhatsApp API workflows and team operations.
Can we keep team conversations organized?
Yes. API conversations route into the shared inbox with assignment and context.
Can we use templates?
Yes. Template-led messaging is part of the broadcast and automation workflow.
Can AI reply to API conversations?
Yes. ovo can assist with replies and workflows on top of connected WhatsApp conversations.
Launch WhatsApp Business API with the operating layer already attached.
Bring your number, template needs, broadcasts, and support workflow. We will map the API setup into a controlled Kliovo Chat rollout.