Kliovo Chat Features
Every tool your team needs to run conversations at scale.
8 connected features covering official WhatsApp API setup, multi-channel routing, AI-assisted replies, segmented broadcasts, visual automation, and team handoffs.
Category 1
Multi-Channel Inbox
Shared Inbox
Give support, sales, and operations one place to assign, reply, tag, and close conversations across messaging channels.
Open featureWhatsApp Business API
Launch official WhatsApp API messaging with team inboxes, automation, templates, broadcasts, and reporting around it.
Open featureInstagram DM
Turn Instagram DMs, comments, and replies into assigned conversations your team can manage with AI support.
Open featureMessenger
Bring Messenger conversations into the same queue as WhatsApp and Instagram so every social message gets ownership.
Open featureCategory 2
AI & Automation
AI Replies
Let ovo answer repeat questions, draft agent replies, and learn from your best responses without removing human control.
Open featureAutomation
Automate replies, routing, reminders, lead capture, and follow-ups while keeping humans in control of complex conversations.
Open featureFlow Builder
Design WhatsApp and Instagram workflows visually with triggers, branches, templates, buttons, and handoff steps.
Open featureCategory 3
Marketing & Campaigns
Platform architecture
Features are designed to work together, not in isolation.
The inbox receives messages, API handles delivery, AI drafts replies, automation routes and responds, broadcasts reach customers — all connected by the same contact record.
Receive → Route → Reply
Channels feed into one workspace
WhatsApp, Instagram DMs, and Messenger land in a shared queue. AI Replies take the first step while agents handle escalations.
Segment → Send → Recover
Campaigns connect back to conversations
Broadcasts reach the right audience. Automation follows up on replies, tags responses, and routes hot leads to the inbox.
Build → Trigger → Escalate
Flows power the operational layer
Flow Builder creates the logic, Automation executes it across messages and events, and the Shared Inbox catches every escalation.
500+
businesses on Kliovo
3
channels unified in one inbox
40+
Pakistan beta clients
Built internationally since 2018. Launched for Pakistan in 2026. Every feature ships production-ready — no beta walls.
Not sure which features you need?
Start from your business type — each solution page maps directly to the features that power it.
E-commerce
Cart recovery, COD confirmations, and broadcast campaigns in one WhatsApp workspace.
See solutionRestaurants
Reservations, menu questions, review requests, and guest follow-up from one inbox.
See solutionSchools
Parent communication, admissions FAQs, fee reminders, and announcement follow-up.
See solutionClinics
Appointment reminders, patient routing, lab updates, and front desk handoffs.
See solutionAgencies
Multi-client inboxes, campaign reply routing, and measurable lead handoffs.
See solutionStart with the inbox. Add automation as your team grows.
Connect WhatsApp, Instagram, and Messenger. Let AI handle first replies. Build automation for the workflows that repeat. Every feature is live and ready to turn on.