Payments

Stripe

Connect Stripe to Kliovo and turn every payment event into a WhatsApp touchpoint. Successful payment confirmations, failed charge recovery messages, subscription renewal reminders — automated.

Stripe is the payment layer for most international and SaaS businesses using Kliovo. When Stripe fires a webhook — payment succeeded, charge failed, subscription renewed, trial ending — Kliovo catches it and triggers the right WhatsApp message. No cron jobs. No manual follow-up. Every payment moment becomes a customer touchpoint.

Connect Stripe

Available on all Kliovo plans.

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What you get

Payment succeeded → instant WhatsApp receipt confirmation

Payment failed → WhatsApp recovery message with retry link

Subscription renewal → 3-day WhatsApp reminder before charge

Trial ending → WhatsApp conversion nudge before expiry

Subscription cancelled → WhatsApp win-back sequence

Customer payment status synced to Kliovo contact profile

Stripe customer data imported as Kliovo contacts

Works in sandbox mode for testing before going live

How to set up

No code required. Most integrations go live in under 10 minutes.

1

Connect your Stripe account

In Kliovo, go to Settings → Integrations → Stripe. Click 'Connect with Stripe'. You'll authorize via Stripe's OAuth — no API keys to copy manually.

2

Choose which events to handle

Select which Stripe events trigger Kliovo flows: payment.succeeded, payment.failed, customer.subscription.updated, invoice.upcoming, etc. Toggle each on or off.

3

Map events to flows

For each Stripe event, choose which Kliovo flow triggers. You can create custom flows — a 3-step failed payment recovery sequence, a single renewal reminder, etc.

4

Test in sandbox mode

Use Stripe's test mode to fire test events. Verify the WhatsApp messages trigger correctly. Switch to live mode when satisfied.

What you can automate

Real workflows businesses run with this integration on day one.

Failed payment recovery

Stripe charge fails → WhatsApp message within 60 seconds: 'Your payment didn't go through. Tap here to update your card.' 3-message sequence over 48 hours. Recovers 35–50% of failed payments.

Subscription renewal WhatsApp reminder

Stripe invoice.upcoming event 3 days before renewal → WhatsApp message: 'Your Kliovo subscription renews on [date] for [amount]. No action needed if everything looks right.' Reduces surprise churn.

Trial-to-paid conversion flow

Trial ending in 3 days → WhatsApp message: 'Your trial ends soon. Here's what you've built so far...' Day before → final nudge with upgrade link. Lifts trial conversion by 30–40%.

Payment confirmation as trust signal

Customer pays online → instant WhatsApp: 'Payment received — ₨12,500. Your order is confirmed.' Reduces chargebacks and customer anxiety about online payments.

Ready to connect Stripe?

Start free — no card required. Or talk to our team about your setup.