Shopify
Bidirectional sync between Shopify and Kliovo. Order events trigger WhatsApp automations. Customer data syncs both ways. Cart abandonment, order tracking, post-purchase flows — all automated.
Shopify tells Kliovo every time something happens: new order, payment confirmed, shipment dispatched, delivery completed. Kliovo turns each event into a WhatsApp touchpoint — a confirmation, an update, a review request, a re-engagement campaign. Your customers get notified instantly. Your team doesn't lift a finger.
What you get
Order placed → WhatsApp confirmation within 60 seconds
Abandoned cart → WhatsApp recovery message (up to 3-step sequence)
Shipment dispatched → WhatsApp tracking link with courier CN
Order delivered → automatic review/feedback request
Customer sync: Shopify customer tags imported as Kliovo segments
Bidirectional order status: update in Kliovo, reflects in Shopify
Product catalog sync for WhatsApp product messages
COD order confirmation for Shopify stores with Cash on Delivery
How to set up
No code required. Most integrations go live in under 10 minutes.
Install the Kliovo Shopify app
Available in the Shopify App Store. One-click install. No code required. Kliovo requests only the permissions it needs — orders, customers, and webhooks.
Authorize the connection
Click 'Connect to Kliovo' inside the app. You'll be redirected to your Kliovo account to confirm the connection. Under 60 seconds.
Map Shopify events to flows
Choose which Shopify events trigger which Kliovo flows — new order, payment confirmed, shipped, delivered, abandoned cart. Each can trigger a different WhatsApp message or sequence.
Test with a real order
Place a test order in Shopify. You should receive a WhatsApp message within 60 seconds. Check the flow log in Kliovo to confirm the trigger fired correctly.
What you can automate
Real workflows businesses run with this integration on day one.
COD confirmation — cut failure rate by 80%
Every new COD order triggers a WhatsApp confirmation request. Customer taps 'Confirm' or 'Reject'. Unconfirmed orders flag for review. Most shops cut COD failure from 30% to 6% within a month.
Abandoned cart recovery
Customer adds to cart, doesn't check out → WhatsApp message 1 hour later. Follow-up at 24 hours if no purchase. Kliovo averages 38–42% cart recovery rate vs. 8% for email.
Post-purchase review campaign
Order delivered → 24 hours later → WhatsApp message asking for a Google or in-store review. 5× higher response rate than email review requests.
Flash sale broadcast to past buyers
Filter Shopify customers who bought a specific product → send them a targeted WhatsApp broadcast about a new arrival or restock. Personalized. High open rate. No spam filters.
Related integrations
WooCommerce
Connect your WooCommerce store to Kliovo via plugin or webhook. COD confirmation flows, order status WhatsApp updates, customer import, and abandoned cart recovery — all automated.
TCS
Book TCS shipments, generate CN labels, track parcels in real time, and reconcile COD collections — without leaving Kliovo Shop. TCS is Pakistan's most trusted courier, now connected to your WhatsApp order workflow.
Leopards Courier
Full Leopards Courier API integration inside Kliovo Shop. Book shipments, generate CN numbers, pull real-time tracking, and manage COD returns without ever opening the Leopards portal.
Ready to connect Shopify?
Start free — no card required. Or talk to our team about your setup.