Sub-processors
Last updated: April 23, 2026
This page lists third-party service providers that may process customer or end-user data to help Kliovo provide messaging, hosting, email, analytics, security, and application services. We may update this page as providers are added, removed, or changed.
Based on the current Kliovo codebase and deployment configuration, this list includes messaging, infrastructure, email, analytics, billing, mobile push, and AI providers that may process customer or end-user data when the corresponding features are enabled. Additional providers should be added here before any new production integration that handles customer data is launched.
| Provider | Purpose | Data Categories | Location / Region | Policy |
|---|---|---|---|---|
| Meta / WhatsApp | WhatsApp Business messaging delivery and platform operations | Business account identifiers, phone numbers, message metadata, message content, templates, delivery and status events | Global | View policy |
| Cloudflare | DNS, CDN, edge security, and email routing | IP addresses, request metadata, security logs, and email routing metadata | Global | View policy |
| Contabo | Application hosting and infrastructure | Application data stored and processed on hosted infrastructure, including databases, files, backups, and operational metadata | Germany / EU infrastructure | View policy |
| Resend | Transactional email delivery | Recipient email addresses, sender details, email metadata, and message content for transactional emails | United States | View policy |
| Google Firebase Cloud Messaging | Mobile push notifications for the Kliovo Chat app | Device push notification tokens and notification delivery metadata | Global | View policy |
| Pusher | Real-time event delivery and websocket-based product updates | Connection metadata, channel subscription metadata, event payloads, and real-time message/update metadata used by enabled inbox and calling features | Global | View policy |
| Google Analytics | Website analytics | Cookie identifiers, usage events, device and browser metadata, and approximate IP-derived location data | Global | View policy |
| Stripe | Subscription billing and payment processing | Billing contact details, subscription identifiers, transaction records, and payment metadata processed for subscriptions and billing operations | Global | View policy |
| OpenRouter | AI routing and model access where merchant or tenant AI features are enabled | Prompts, message content, knowledge-base content, extracted business data, and AI usage metadata submitted for configured AI workflows | Global | View policy |
| OpenAI | AI inference, embeddings, and transcription for configured product workflows | Prompts, message content, uploaded audio, knowledge-base content, and AI request metadata submitted through enabled AI features | Global | View policy |
| Anthropic | AI inference for configured product workflows | Prompts, message content, knowledge-base content, and AI request metadata submitted through enabled AI features | Global | View policy |
| DeepSeek | AI inference for configured product workflows | Prompts, message content, knowledge-base content, and AI request metadata submitted through enabled AI features | Global | View policy |