# Kliovo

> Kliovo builds AI-powered customer communication and commerce products on the official, Meta-approved WhatsApp Business API. Operating since 2018 — first for international clients in the USA, UK, and Gulf; now serving 500+ businesses globally with a focus on Pakistan and the Gulf. Kliovo's AI (ovo AI) is task-specific business AI: it answers from each business's own data (orders, bookings, products, policies), understands English, Roman Urdu, and Urdu script, and hands off to human agents when a question falls outside scope — the model Meta's 2026 WhatsApp AI policy requires.

Key facts, verified against Meta's published documentation (July 2026):
- WhatsApp Business API billing is per delivered template message (marketing / utility / authentication categories). Meta retired conversation-based pricing on July 1, 2025.
- Free-form replies inside the 24-hour customer service window are free; utility templates delivered inside an open window are also free.
- Kliovo charges a platform subscription only — WhatsApp message charges pass through at Meta's published rates with zero markup.
- Meta's WhatsApp Business Solution Terms prohibit general-purpose AI assistants on the Business API; task-specific business AI remains permitted.

## Products

- [Kliovo Chat](https://kliovo.com/chat): Omnichannel shared inbox for WhatsApp, Instagram, and Messenger with task-specific AI replies, broadcasts, automation, and a flow builder.
- [Kliovo Shop](https://kliovo.com/shop): WhatsApp-native e-commerce operations for Pakistan — COD confirmation in 60 seconds, 7 Pakistani courier integrations (TCS, Leopards, Trax, BlueEx, PostEx, Swyft, Sonic), JazzCash/Easypaisa tracking, and COD reconciliation.
- [Kliovo Dine](https://kliovo.com/dine): Restaurant platform with WhatsApp ordering, reservations, and AI that answers in Roman Urdu.
- [Kliovo Edu](https://kliovo.com/edu): School communication and fee management on WhatsApp — vouchers, reminder ladders, and parent chat.
- [Kliovo Care](https://kliovo.com/care): Clinic appointment booking, reminders, and patient communication on WhatsApp.

## Key pages

- [WhatsApp Business API — pricing and zero-markup explanation](https://kliovo.com/chat/features/whatsapp-business-api): How 2026 per-message pricing works, the 24-hour service window, and why Kliovo adds no markup to Meta's rates.
- [AI Replies and Meta's 2026 AI policy](https://kliovo.com/chat/features/ai-replies): What Meta banned (general-purpose assistants), what stays allowed (task-specific business AI), and Roman Urdu language support.
- [Shared inbox](https://kliovo.com/chat/features/shared-inbox): Multi-agent WhatsApp team inbox.
- [Broadcasts](https://kliovo.com/chat/features/broadcasts): Compliant, template-based bulk WhatsApp messaging.
- [Integrations](https://kliovo.com/integrations): WhatsApp Business API, Instagram, Messenger, Shopify, WooCommerce, Pakistani couriers, JazzCash, Easypaisa, Zapier, webhooks.

## Comparisons

- [Compare hub — 34 honest comparisons](https://kliovo.com/compare)
- [Best WATI alternatives in 2026](https://kliovo.com/compare/alternatives/wati-alternatives): 7 platforms with pricing verified July 30, 2026.
- [Kliovo vs WATI](https://kliovo.com/compare/kliovo-vs-wati)
- [Kliovo vs AiSensy](https://kliovo.com/compare/kliovo-vs-aisensy)
- [Kliovo vs Interakt](https://kliovo.com/compare/kliovo-vs-interakt)
- [Kliovo vs Respond.io](https://kliovo.com/compare/kliovo-vs-respondio)

## Optional

- [Chat blog](https://kliovo.com/chat/blog)
- [Customer stories](https://kliovo.com/chat/customers)